Cases in Hospitality Management

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Cases in Hospitality Management image
ISBN-10:

047177149X

ISBN-13:

9780471771494

Released: Oct 31, 2005
Format: Paperback, 0 pages

Description:

Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, so that the cases are not long and confusing, but rather, highlight the issues and are representative of a wide range the complexities that face managers on the hospitality industry on a day to day basis.

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