Today's corporations understand the need for diversity awareness, but most lack an effective organizational strategy. This thoroughly updated bestseller is packed with information, worksheets, charts, and other valuable features for program implementation, evaluation, and measurement; conducting a diversity audit; and maximizing the many talents of employees.

Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition

Business & Money

Gardenswartz,Lee

Rowe,Anita

Management & Leadership

McGraw=Hill

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

The Global Diversity Desk Reference: Managing an International Workforce

BENNETT, Martin

Digh, Patricia

Industries

Pfeiffer

Yours FREE with your paid order for Managing Diversity The diversity trainer's survival kit. Now, all the ready-to-use materials, tools and advice you need to plan and conduct effective diversity-related seminars and workshops are at your fingertips in The Managing Diversity Survival Guide: A Complete Collection of Checklists, Activities and Tip. This start-to-finish diversity trainer's resource kit guides you through every phase of a successful training program. It's chock-full of reproducible activities. checklists and questionnaires... charts and worksheets... overhead transparency masters and sample agendas... plain-English answers to common questions... hints for dealing with participant resistance... suggestions for customizing your training agenda for best results-everything you need to maximize receptivity, openness and learning and to minimize trainer stress and participant resistance. Best of all, each of the 84 tools and activities-and 46 overhead transparenciues-are loaded into one handy diskette... ready for you to print out and use intantly!

The Managing Diversity Survival Guide: A Complete Collection of Checklists, Activities, and Tips/Book and Disk

Economics

Irwin Professional_Pub

The "Diversity Tool Kit" is a complete "training-program-in-a-box." It includes 100 sample agendas, skill-building exercises, questionnaires and many other structured tools covering virtually every area of diversity training. The Tool Kit includes: laminated 8 1/2 x 11 activity "cards," so making copies is easy; tabs between sections, so it's as organized as a file drawer at work; everything needed to launch a complete diversity program - as quickly as possible.

Diversity Tool Kit (Boxed Set)

By the year 2000, 70% of new entrants to the workforce will be women and minorities. How will these diverse groups work together? What can organizations do now to prepare for the diverse workteams of the future?

Diverse Teams at Work: Capitalizing on the Power of Diversity

The Lending & Diversity Handbook is a training and resource guide that leads you through the cultural and CRA compliance issues of today's banking industry. It shows you how to recognize and seize the many opportunities that abound in this new environment. And it helps you understand today's diverse customers and explore strategies for serving these "new" consumers effectively. The Handbook will expand your view of just who your profitable customers are and put diversity in the context of the banking industry's current reality.

Lending & Diversity Handbook

Richard D.Irwin

Cultural Diversity as a Strategic Advantage This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors. --Donald R. Oxley, vice president and executive director, KaiserPermanente As reflected in new cultural competency requirements for healthcare organizations, sensitivity to and understanding of culturaldiversity have become mandatory for health care professionals.However, most health care professionals have little or no trainingon how to deal with the challenges of cultural diversity. WithManaging Diversity in Health Care, you'll learn effectivestrategies fundamental to creating a culturally diverse health careorganization. This essential handbook provides you with the necessary knowledgeand tools to become more responsive to culturally diverse patientand staff populations. The authors show how to build diverse teams,deal with the thorny issues of prejudice and bias, and communicateeffectively within a diverse health care setting.

Managing Diversity in Health Care: Proven Tools and Activities for Leaders and Trainers

Health, Fitness & Dieting

Jossey-Bass

Turn strategy into immediate action with diversity training made easy. This versatile collection of activities, resources, and training materials is designed to facilitate a successful training program in any kind of health care organization. This unique tool kit reinforces the concepts presented in Gardenswartz and Rowe's Managing Diversity in Health Care and presents practical, ready-to-use tools-including a disk containing computerized forms-ideal for creating customized training agAndas. The Managing Diversity in Health Care Workbook provides a complete program guide for developing and conducting successful sessions in diversity, team development, customer service and satisfaction, conflict resolution, and community relations.

Managing Diversity in Health Care Manual: Proven Tools and Activities for Leaders and Trainers

Psychology & Counseling

Jossey-Bass Inc Pub

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

Whether working across time zones from here to Dubai or encountering differences with teammates in the next office, anger and frustration are easy to come by when others don't do things our way, follow directions, or respond the way we think they should. And when emotions manage our relationships with others—especially in the workplace—conflict, disengagement, and low morale result. Emotional Intelligence for Managing Results in a Diverse World offers managers, supervisors, and team leaders alike a proven approach to capturing and using the energy of emotions to bridge difference, turn difficult relationships into satisfying ones, and create a healthier workplace and more effective organizations.

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace

Cherbosque, Jorge

UNKNO

See the best price to sell, buy, or rent books by Rowe,Anita. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Rowe,Anita

See the best price to sell, buy, or rent books by Rowe,Anita. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition

The Global Diversity Desk Reference: Managing an International Workforce

The Managing Diversity Survival Guide: A Complete Collection of Checklists, Activities, and Tips/Book and Disk

Diversity Tool Kit (Boxed Set)

Diverse Teams at Work: Capitalizing on the Power of Diversity

Lending & Diversity Handbook

Managing Diversity in Health Care: Proven Tools and Activities for Leaders and Trainers

Managing Diversity in Health Care Manual: Proven Tools and Activities for Leaders and Trainers

The Global Diversity Desk Reference: Managing an International Workforce

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace