Whether working across time zones from here to Dubai or encountering differences with teammates in the next office, anger and frustration are easy to come by when others don't do things our way, follow directions, or respond the way we think they should. And when emotions manage our relationships with others—especially in the workplace—conflict, disengagement, and low morale result. Emotional Intelligence for Managing Results in a Diverse World offers managers, supervisors, and team leaders alike a proven approach to capturing and using the energy of emotions to bridge difference, turn difficult relationships into satisfying ones, and create a healthier workplace and more effective organizations.

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace

Business & Money

Cherbosque, Jorge

Gardenswartz,Lee

Rowe,Anita

Management & Leadership

UNKNO

Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth About Soft Skills in the Workplace

Business Culture

John Murray Business Academic

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Books by Cherbosque, Jorge