This book aims to develop the basic general management skills required to understand a business, sense the opportunities and problems that it faces, deal effectively wth strategic decisions, and set in place the people and operations to implement those decisions. The authors have focused on analytic concepts that contribute to a practical understanding of specific strategic issues; these concepts are linked into a comprehensive framework that helps students learn to set priorities for both analysis and action.

Strategic Analysis and Action

Business & Money

Killing, J. Peter

Crossan, Mary M.

Rouse, Michael J.

Fry, Joseph N.

Management & Leadership

Pearson

Crossan is a concise, practical guide for strategic management courses. The text provides an organized set of concept and procedures for analyzing and acting on strategic problems.

Strategic Analysis and Action (8th Edition)

Pearson Education Canada

Institutional Governance and Regulation of Water Services provides the key elements of policy, governance and regulation necessary for sustainable water and sanitation services. On policy matters, it covers important aspects of separation of policy and delivery, integrated planning, sustainable cost recovery, provisions for the poor, and transparency. Regulation and Regulatory Bodies are presented in their various forms, with discussion of why some form of independent scrutiny is essential for sustainability. There is a separate chapter on Drinking Water Quality Regulation including setting standards and discussion on how to incorporate managing risk in regulatory approaches. It is the first book to give a comprehensive review of the key elements of policy, governance and regulation for sustainable water services, based on experience from around the world. The focus is on what works and what does not, based on consideration of basic principles and on case studies in both developing and developed countries. Institutional Governance and Regulation of Water Services is an invaluable information source for national and local governments responsible for water policy, for water utility managers, and for students who will be the policy makers of tomorrow. It should also be of value to all those concerned with water policy matters in donor agencies and international banks as well as for academics involved in the teaching of water policy, governance and regulation.

Institutional Governance and Regulation of Water Science: The Essential Elements

Science & Math

Earth Sciences

Iwa Pub

How do communications work, and how can you make them work for you? Communications affect every aspect of our lives, from speaking to someone face-to-face, to sending an e-mail or making a telephone call. Written by authors experienced in teaching on business communications skills courses, this essential textbook serves as a definitive guide to how communications work and how to make them work effectively in businesses and organizations. The authors show that all communication takes place in a cultural context, and that the best approach to improve communication is by a step-by-step development of a communication strategy, providing crucial cultural and strategic perspectives on the topic. The authors systematically take students through the types of communication models, explain cultures and strategies, and help them to improve performance communications. The book explains: How to structure and write a communications strategy How to implement the strategy for written, oral and visual means of communication How to communicate in different situations: in meetings, as a leader, to present an image, or across boundaries Business Communications additionally covers web-based communication to ensure content is appropriate for e-commerce and e-business. Theory and practice are combined at every stage to link understanding with implementation and demonstrate how to use strategies to improve communications. Ideal for introductory business students, Business Communications will complement and go beyond the generic skills covered in many more elementary books. This book is supported by a comprehensive website.

Business Communications: A Cultural and Strategic Approach

Rouse, Sandra

Skills

Cengage Learning EMEA

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Books by Rouse, Michael J.