What does it take to make radical or even small-but-crucial changes in an organization's efficiency? Who examines old habits, tries out new systems, and takes the inevitable flack? Everyday Heroes of the Quality Movement addresses these issues in a book that is both a practical manual of process improvement and a sympathetic tribute to the people who make it happen. Readers will find their own working lives reflected here.Based on the late Dr. Perry Gluckman's personal experience as a consultant implementing the theories of W. Edwards Deming, Everyday Heroes of the Quality Movement lets you into the lives of six people who put themselves on the front line of the battle for quality improvement. The stories tell real experiences of people who work in America's companies, from top executives to line workers. What they have in common is the courage to imagine a better working world and the fortitude to put themselves out on a limb to achieve it.

Everyday Heroes of the Quality Movement: From Taylor to Deming-The Journey to Higher Productivity

Business & Money

Gluckman, Perry

Roome, Diana Reynolds

Management & Leadership

Dorset House

Six Inspiring Stories About Making Change Happen...What does it take to make radical or even small-but-crucial changes in an organization’s efficiency? What can American industry do to become more productive? Who examines old habits, tries out new systems, and takes the inevitable flack? Everyday Heroes of the Quality Movement addresses those issues in a book that is both a practical manual of process improvement and a sympathetic tribute to the people who make it happen. Readers will find their own working lives reflected in the stories of the manager, the buyer, the engineer, the worker, the president, and the consultant. These everyday heroes are individuals who have changed perceptions. They are often unsung, and may risk their livelihood or status to stand out and oppose the old ways. Based on the late Dr. Perry Gluckman’s personal experience as a consultant implementing the theories of W. Edwards Deming, the book lets you into the lives of six people who put themselves on the

Everyday Heroes: From Taylor to Deming : The Journey to Higher Productivity

Science & Math

Spc Pr

Rich, spoiled little Sing Lo demands to see the most fabulous sight Peking has to offer the immense Imperial Elephant. Since the old Emperor died the elephant hasn't slept a wink, and Sing Lo is sure he can cure the animal’s insomnia. He showers the elephant with tempting gifts sweet buns, a soothing drink, a silk pillow yet the elephant still can’t sleep, and Sing Lo has nothing more to give. Or does he? This lovely story is enhanced by Jude Daly’s gorgeous, richly hued illustrations, which evoke the splendor of Imperial China.

The Elephant's Pillow: A Chinese Bedtime Story

Children's Books

Animals

Frances Lincoln Children's Books

Long ago in Peking, a rich, bored young boy named Sing Lo asked his rickshaw driver to show him the Imperial Elephant, who, it was rumored, hadn't slept a wink since the old emperor died. After meeting the elephant, Sing Lo is given a riddle that—if he can solve it—will bring satisfaction to them both. Hace mucho tiempo en Peking, un niño rico y aburrido llamado Sing Lo pidió a su chofer que le enseñara el elefante Imperial—el animal que se decía que no había dormido desde que murió el emperador. Después de conocer al elefante, Sing Lo recibe un acertijo que, si lo puede resolver, les traerá felicidad a los dos.

El elefante no puede dormir: (La almohada del elefante) Cuento popular chino

Literature & Fiction

Blume

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Books by Roome, Diana Reynolds