Profiles the four distinct generations in the modern workplace and offers advice for managing effectively in an age-diverse workplace

Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace

Business & Money

Zemke, Ron

Raines, Claire

Filipczak, Bob

Management & Leadership

Amacom Books

In an increasingly diverse workplace, it’s more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.The authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: “me,” “you,” and “them.” All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of “masters of connection” -- like famed National Public Radio interviewer Terry Gross -- doing what they do.There is always a bridge. The Art of Connecting shows how to find it -- every time.

The Art of Connecting: How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone

EWING, Lara

Skills

"In an increasingly diverse workplace, it’s more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: “me,” “you,” and “them.” All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of “masters of connection” -- like famed National Public Radio interviewer Terry Gross -- doing what they do. There is always a bridge. The Art of Connecting shows how to find it -- every time."

The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone

Business Culture

AMACOM

Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By laying bare the most common causes of conflict--including the Me Generation’s frustration with Gen Yers’ constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--the book offers practical, spot-on guidance for managing the differences with consideration to each generation’s unique needs.Along with the authors’ insights for managing a workforce with different ways of working, communicating, and thinking, the book offers in-depth interviews with members of each generation, tips on best practices from companies successfully bridging the generation gap, and a mentorship field guide to help you support the youngest members of your team--tools, which are the key to helping your workforce interact more positively with one another and thrive in today’s wildly divergent workplace culture.

Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

Visual AIDS in Business

Crisp Pub Inc

Frustrated managers across the nation are complaining that the new worker has no work ethic, is materialistic, asks only "What's in it for me?" and doesn't even have entry-level skills. Now Twentysomething offers managers in all types of businesses a practical guide to better understand and manage their young employees.

Twentysomething: Managing and Motivating Today's New Work Force

Bradford, Lawrence J.

Master Media Pub Corp

Twentysomething examines the work orientation of today's new work force, offering managers and supervisors in businesses of all sizes and types a practical guide to better understand and manage their young employees.

Twentysomething: Managing and Motivating Today's New Workforce

Reference

Because entry-level workers can make or break a service business, today's managers have to understand how to work with and motivate young employees. This practical manual explains how today's young workers are different from previous generations, including how their work ethic differs. Learn how to reduce costly turnover and improve the productivity of your younger employees by understanding their world view.

Beyond Generation X: A Practical Guide for Managers

Computers & Technology

Crisp Publication

Aims at resolving generational conflicts in the workplace, leading the reader through a communication process that can bridge the generation gap. Examines twelve key issues using a variety of workshop tools. Softcover.

The X'Ers & the Boomers: From Adversaries to Allies---A Diplomat's Guide (Crisp Trade Book)

Hunt, Jim

The new multi-generation workplace is a complex and dynamic organism that requires flexibility and skill from all participants, especially from managers. People of all ages can work side by side and draw from a rich mixture of skill and experience-this book can show you how it can be done.

Connecting Generations: The Sourcebook for a New Workplace

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Books by Raines, Claire