This seventh edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs, and (2) the need for organizations and their people to be guided by effective leadership.

Management: Meeting and Exceeding Customer Expectations with Student CD-ROM and InfoTrac College Edition

Business & Money

Plunkett, Warren R.

Attner, Raymond F.

Allen, Gemmy S.

Economics

Cengage Learning'

Reinforce key management ideas and theories with the study guide for Management by Plunkett, Attner and Allen. For each chapter of the text it provides additional exercises, activities, and outlines, helping learners identify and capture the key ideas. Study guides are perfect to prepare for a lecture, reinforce chapter material, or review for an upcoming exam.

Study Guide to accompany Management

Management & Leadership

South-Western College Pub.

The telecourse guide for Management 7th edition is an indispensable l tool for linking the learning in the text to the lessons of Intelecom's course, Taking The Lead. For each lesson the learner has a brief overview on the topic, learning objectives, key terms, assigments, and review questions. Plus, a useful correlation guide clearly illustrates what chapters in the text are assigned to each of the lessons.

Taking the Lead Telecourse Study Guide to accompany Management

This seventh edition of Management: Meeting and Exceeding Customer Expectations includes dramatic changes from previous editions. It is a more comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership

Management: Meeting and Exceeding Customer Expectations with Student Resource CD-ROM

Book by Plunkett, Warren R., Attner, Raymond F., Allen, Gemmy S.

Study Guide to accompany Management: Meeting and Exceeding Customer Expectations

Taking the Lead Telecourse Guide to accompany Management: Meeting and Exceeding Customer Expectations

The eighth edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership.

Management: Meeting and Exceeding Customer Expectations (with InfoTrac)

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.

Management: Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)

Study more effectively and improve your performance at exam time with this comprehensive guide. Written to work hand-in hand with MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, 9th Edition, this user-friendly guide includes a wide variety of learning tools to help you master the key concepts of the course.

Study Guide for Plunkett/Attner/Allen’s Management: Meeting and Exceeding Customer Expectations, 9th

This is the Telecourse Study Guide to the telecourse, Taking the Lead.

Taking the Lead Telecourse Guide for Plunkett/Attner/Allen's Management: Meeting and Exceeding Customer Expectations, 9th

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Books by Plunkett, Warren R.