Clear business communication - whether internal and informal, or external to clients, or customers or suppliers - is vital to avoid costly mistakes. Since e-mail is becoming the modern way to communicate, it is important to learn the skills of writing effectively and delivering clear messages. It has never been more worth your time and effort to polish your skills and develop the habits of good communication. From page one, "Writing Effective E-mail" sets out to simplify and demystify this essential subject. The book takes the reader through the critical steps of: creating e-mails that have the right tone; avoiding the e-mail pitfalls; and polishing up cybergrammar skills. The authors will take you from evaluation of your writing and computer skills through to the key elements of composing a message, eliminating mechanical and spelling errors, and formatting your document properly.

Writing Effective E-Mail

Computers & Technology

Tom Flynn

Nancy Flynn

Software

Kogan Page, Ltd.

The E-Policy Handbook: Designing and Implementing Effective E-Mail Internet and Software Policies

Business & Money

Management & Leadership

AMACOM

E-mail Rules

Randolph Kahn

AMACOM/American Management Association

The Social Media Handbook: Rules, Policies, and Best Practices to Successfully Manage Your Organization's Social Media Presence, Posts, and Potential

Pfeiffer

<p>E-mail is more prevalent today than ever before. Its instantaneous nature makes it a convenient, time-saving tool for businesses. However, it is also more important than ever to take the time to write messages that are secure as well as clear and error-free. The revised edition of Writing Effective E-Mail includes an added emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmares--and in the worst cases, lawsuits and financial losses--triggered by careless or poorly written e-mail. This book will also guide you in writing a comprehensive and effective e-mail policy for your organization.</p>

Crisp: Writing Effective E-Mail, Revised Edition: Improving Your Electronic Communication

Business Culture

Course Technoligy (Thomson)

The Social Media Handbook: Policies And Best Practices

NETWORKING FOR SUCCESS: THE ART OF ESTABLISHING PERSONAL CONTACTS

VIVA BOOKS PRIVATE LIMITED

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Books by Nancy Flynn