From product defects to environmental disasters—almost every day a new corporate crisis hits the headlines. In the majority of cases the results are disastrous: costly and time-consuming efforts to establish a positive public image can be wiped out in seconds. The inadequate, and often damaging, response of American business to such adversity proves that we don’t need better crisis management—we need crisis leadership. Ian Mitroff offers a new proactive approach that focuses on doing everything humanly possible to prevent crisis before they happen, rather than merely putting the best possible spin on the aftermath. In easy-to-read, accessible language, Mitroff presents the critical, key lessons that will help managers lead the organization through a major crisis.

Crisis Leadership: Planning for the Unthinkable

Business & Money

Mitroff, Ian

Management & Leadership

wiley

From product defects to environmental disasters—almost every day a new corporate crisis hits the headlines. In the majority of cases the results are disastrous: costly and time-consuming efforts to establish a positive public image can be wiped out in seconds. The inadequate, and often damaging, response of American business to such adversity proves that we don’t need better crisis management—we need crisis leadership. Ian Mitroff offers a new proactive approach that focuses on doing everything humanly possible to prevent crisis before they happen, rather than merely putting the best possible spin on the aftermath. In easy-to-read, accessible language, Mitroff presents the critical, key lessons that will help managers lead the organization through a major crisis.

WIE Crisis Leadership, Planning for the Unthinkable

Presents a systems way of thinking that makes complex business issues and situations manageable. Addresses the issue of quality facing American business, and how to change a business organization and improve its position. Written in an entertaining style, the book is in the format of an exchange of letters between two CEO's discussing these and other issues and working out the systems way of thinking.

Break-Away Thinking: How to Challenge Your Business Assumptions (And Why You Should)

A Spiritual Audit of Corporate America: A Hard Look at Spirituality, Religion, and Values in the Workplace

This first-ever survey of spiritual beliefs and practices among managers and executives finds that, while most people have strong spiritual beliefs, few feel that they can act on those beliefs at work. And yet, overall company performance is actually higher in companies where company values and spiritual values coalesce. Filling a gap in today's literature on spirituality and business, this book examines five proven models for introducing spirituality to the workplace and spells out the strengths and weaknesses of each model. More than a personal guide to spiritual well-being, it shows how you can harness the immense spiritual energy at everyone's core, and outlines solutions for bringing that energy into the organization.

Denton, Elizabeth A.

Business Culture

Jossey-Bass

Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11? This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such. They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.

Swans, Swine, and Swindlers: Coping with the Growing Threat of Mega-Crises and Mega-Messes (High Reliability and Crisis Management)

Stanford University Press

Presents a new way of analyzing and treating problems of organizational behavior and deicision making.

Stakeholders of the Organizational Mind: Toward a New View of Organizational Policy Making (The Jossey-Bass Management Series)

Presents a comprehensive analysis of organizational culture - what it is, how it develops, and how it functions in relation to managerial style and organizational effectiveness.

Organizational Culture and Leadership: A Dynamic View (The Jossey-Bass Business & Management Series)

Schein, Edgar H.

Schneider, Benjamin

Mason, Richard O.

This first-ever survey of spiritual beliefs and practices among managers and executives finds that, while most people have strong spiritual beliefs, few feel that they can act on those beliefs at work. And yet, overall company performance is actually higher in companies where company values and spiritual values coalesce. Filling a gap in today's literature on spirituality and business, this book examines five proven models for introducing spirituality to the workplace and spells out the strengths and weaknesses of each model. More than a personal guide to spiritual well-being, it shows how you can harness the immense spiritual energy at everyone's core, and outlines solutions for bringing that energy into the organization.

Shows how the strategies that once virtually guaranteed success have been overturned by the advent of tough foreign competition, new technologies, and shrinking resources. Carefully lays out the new ground rules to effectively anticipate and address the challenges of the new global economy.

Business NOT as Usual: Rethinking Our Individual, Corporate, and Industrial Strategies for Global Competition (Jossey Bass Business & Management Series)

Through research, interviews and the experience of hundreds of managers, Kouzes and Posner show how leadership can be learned and mastered by all. "Readable, interesting, and up-to-date. Highly recommended."--Library Journal.

The Leadership Challenge: How to Get Extraordinary Things Done in Organizations

Kouzes, James M.

Posner, Barry Z.

Jossey-Bass Publishers, Inc.

See the best price to sell, buy, or rent books by Mitroff, Ian. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Mitroff, Ian

See the best price to sell, buy, or rent books by Mitroff, Ian. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Crisis Leadership: Planning for the Unthinkable

WIE Crisis Leadership, Planning for the Unthinkable

Break-Away Thinking: How to Challenge Your Business Assumptions (And Why You Should)

A Spiritual Audit of Corporate America: A Hard Look at Spirituality, Religion, and Values in the Workplace

Swans, Swine, and Swindlers: Coping with the Growing Threat of Mega-Crises and Mega-Messes (High Reliability and Crisis Management)

Stakeholders of the Organizational Mind: Toward a New View of Organizational Policy Making (The Jossey-Bass Management Series)

Organizational Culture and Leadership: A Dynamic View (The Jossey-Bass Business & Management Series)

A Spiritual Audit of Corporate America: A Hard Look at Spirituality, Religion, and Values in the Workplace

Business NOT as Usual: Rethinking Our Individual, Corporate, and Industrial Strategies for Global Competition (Jossey Bass Business & Management Series)

The Leadership Challenge: How to Get Extraordinary Things Done in Organizations