<p>This text provides helpful tips on how to find, select, and cite information accessed on the World Wide Web. From using search engines to avoiding Web cheating, this book will guide students through the jungle of data on the Internet. Covering topics such as using the Web as a research tool, types of Web sites and information credibility, content evaluation, copyright issues, and when and how to cite Web sources, this brief guide covers all the bases for the proper use of Web information in research projects and class assignments.</p>

Web Research: Selecting, Evaluating, & Citing

Marie L. Radford

Susan B. Barnes

Linda Robinson Barr

Business & Money

Allyn&Bacon

<p>Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic and special library users across any virtual setting - email, text messaging, social networking websites - as well as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special language-related needs (such as speech and hearing disabilities and English Language Learners) and social difficulties is also included, as are updated chapters on readers' advisory interviewing and policy and training procedures. An extensively revised chapter on virtual reference features new sections on live chat and instant messaging services, as well as a discussion of Web 2.0 initiatives and updated information on e-mail reference. Pooling their wealth of experience, the authors share real-life interview examples alongside constructive critiques and practical suggestions to improve interviewing methods. "Booklist"'s praise of the previous edition holds true with this new edition: 'The work is laudable for its practicality, clarity, cogency, and supportive data...In short, an essential read for all current and future reference librarians'.</p>

Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)

Politics & Social Sciences

Catherine Sheldrick Ross

Kirsti Nilsen

Social Sciences

Neal-Schuman Publishers

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Books by Marie L. Radford