Telemetry is an automated way of collecting data at remote sites or locations, and transmitting it to collectors at receiving site for monitoring, analyzing, and driving improvement actions. This book provides the necessary knowledge and information to understand the telemetry infrastructure and associated details. It will enable readers to implement a telemetry program to address customer experience pain and improve customer experience. 
 The authors of this book have all served in different roles and capacities in one of Silicon Valley's premier technology companies. These roles include software engineering, customer assurance, quality management, technology development, and implementation. Their paths intersected in the area of quality management, and they have witnessed first-hand how the latest technology/market transitions around Internet of Things (IoT), digitization, and telemetry are impacting the company they work, as well as the high-tech industry and global economy as a whole. 
 The real-time nature of data and the advent of machine-learning algorithms have set the stage for a new era that the authors call adaptive customer experience. The premise of this concept is that real-time availability of customer experience data opens the door for real-time responses based on machine-learning algorithms. This creates an unprecedented opportunity to change the relationship between customers and the systems they depend on in their digital world. 
 The proliferation of sensors and improvements in data science capabilities are creating an environment where the possibilities for telemetry are limitless. The book provides several examples of use cases and applications that help bring telemetry to life.

Quality Experience Telemetry: How to Effectively Use Telemetry for Improved Customer Success

Business & Money

Johnson, Jose

Alka Jarvis

Luis Morales

Management & Leadership

ASQ-Quality Press

Psst. Want to know a secret? Practicing mindfulness on a daily basis is way easier than you think.Most people think that they have to spend hours a day twisted up like a pretzel to benefit from mindfulness practice. But you don't. The truth is that there are as many opportunities to practice mindfulness in a day as there are seconds..actually there are more!This book was written to be the start of your personal toolbox for building a sustainable mindfulness practice.Author Jose Johnson - a renowned expert on Chinese martial arts, energy arts, and mindfulness practices - shares his unique and practical approach to demystifying mindfulness. The tips, tricks and strategies in this book are short, simple and easy to apply. Why? Because who wants to get stressed out trying to find time to reduce stress in their already busy life? This book is perfect for the person new to mindfulness because of it's practical approach. It's also a great tool for experienced practitioners because it provides some new and unique approaches that can be used to add variety to an existing mindfulness routine

Mindfulness Secrets: 90 Ways In 90 Days

Religion & Spirituality

Independently published

Successful Management of Cloud Computing and DevOps

Prakash, Anand

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Books by Johnson, Jose