<p>Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources is about leading the people who cook, serve, tend bar, check guests in and out. "Supervision in the Hospitality Industry" provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. Along with updated material in each chapter, this edition features: New material on diversity initiatives, recruitment, and retention new chapter on team building and teamwork. Updated profiles of individuals and companies, variety of training activities for real-world simulation. It takes a lot of savvy to manage a thriving hospitality business. Managers must satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. Methods for achieving these goals as well as for communicating effectively, planning, organizing, and maintaining a management point of view are reinforced through quizzes, exercises, self-assessments, simulations, case studies, role play, and journal writing. "Supervision in the Hospitality Industry " is the complete guide for students in culinary and hospitality programs, as well as foodservice professionals and chefs.</p>

Supervision in the Hospitality Industry

John P. Daschler

Amer Hotel & Motel Assn

See the best price to sell, buy, or rent books by John P. Daschler. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by John P. Daschler

See the best price to sell, buy, or rent books by John P. Daschler. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Supervision in the Hospitality Industry