"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement." –Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ) "The authors provide the perfect blend of managerial insight and a straightforward "how to" approach to statistics. Anyone interested in learning about Six Sigma for the first time, or practitioners wanting to learn more, will find this book to-the-point, exciting, and easy to read. And also hard to put down!" –Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami University (Ohio) "This book provides an excellent understanding of the foundations of quality management that provide a basis for the evolution of Six Sigma. For executives who wish to be "Champions" of Six Sigma, this book provides an understanding of what to expect of Green Belts as they work through a DMAIC project and what they should expect of themselves. Green Belt candidates will find the case studies extremely useful and informative. Both Champions and Green Belts will benefit from the comprehensive coverage of certification." –Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca Raton Community Hospital and President, Sterling Enterprises International, Inc. The first complete Six Sigma implementation guide for Green Belts and Champions! <ol>
<li>Understand the rationale for Six Sigma </li>
<li>Implement a proven executive framework for a successful quality initiative </li>
<li>Use the DMAIC method for improvement from start to finish: Define, Measure, Analyze, Improve, and Control </li>
<li>Manage Six Sigma statistics–without becoming a statistician </li>
<li>Learn through complete detailed manufacturing and service case studies </li>
<li>Learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples. Includes instructions for using Minitab software </li>
<li>Learn how to pass Six Sigma certification examinations with sample questions and answers</li> </ol>
If you're "project managing" Six Sigma (potential Green Belt)–or promoting it at the executive level (potential Champion)–this is your book. It's the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Two experts help you master the entire DMAIC model: Define, Measure, Analyze, Improve, and Control. You'll discover realistic solutions for Six Sigma's profound human and technical challenges. You can even prepare for one of the world's leading Six Sigma certification programs. Clear, detailed, and proven...this is the one indispensable book for anyone who must manage Six Sigma to success. © Copyright Pearson Education. All rights reserved.

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

Business & Money

LEVINE, DAVID M.

Gitlow, Howard S.

Management & Leadership

Ft Pr

Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management

Total Quality Management in Action

Gitlow, Shelly J.

Prentice Hall Direct

Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV Design for Six Sigma® Management improvement model: Define, Measure, Analyze, Design, and Verify/Validate. Outputs from Minitab, JMP, and SigmaFlow are illustrated and provided on CD-ROM and through downloadable date sets and templates.

Design for Six Sigma for Green Belts And Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, And Certification

Popovich, Edward A., Ph.D.

Pearson P T R

Covers organizational goals, improvement, purchasing, pride of workmanship, retraining, labor-management relations, and quality control

The Deming Guide to Quality and Competitive Position

Design for Six Sigma for Green Belts and Champions: Applications for Service Operations-foundations, Tools, Dmadv, Cases, and Certification

Stat City: Understanding statistics through realistic applications (The Irwin series in quantitative analysis for business)

R.D. Irwin

Stat City: Understanding Statistics Through Realistic Applications (Irwin Series in Quantitative Analysis for Business)

Science & Math

Oppenheimer, Roas

Mathematics

Richard D.Irwin

Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.

Quality Management

Oppenheim,Rosa

Oppenheim,Alan

McGraw/Hill/Irwin

In summary, the purpose of Six Sigma management is to “promote joy in work” for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! ―Howard S Gitlow 
Authored by Dr, Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation of quality improvements into the all areas of the workplace from the shop floor through a company’s executive offices. Illustrating his points with a number of case studies, the book provides a compelling argument as to why Six Sigma should be the preferred approach. It also explains how to build an organization that both encourages and values the input of quality teams, and details the steps they must take to implement and maintain lean initiatives. 
Dr. Howard S. Gitlow is Executive Director of the Institute for the Study of Quality, Director of the Master of Science degree in Management Science, and a Professor of Management Science, School of Business Administration, University of Miami, Coral Gables, Florida. He was a Visiting Professor at the Stern School of Business at New York University in 2007, and a Visiting Professor at the Science University of Tokyo in 1990 where he studied with Dr. Noriaki Kano. He received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in Statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Dr. Deming’s theory of management, Japanese Total Quality Control, and statistical quality control. Dr. Gitlow has consulted and co-taught courses with Dr. W. Edwards Deming and Dr. Noriaki Kano (Science University of Tokyo). 
Dr. Gitlow is a Six Sigma Master Black Belt, a Fellow of the American Society for Quality, and a member of the American Statistical Association. He has served on the editorial boards of four journals. His list of consulting clients includes universities, consulting firms, city governments, healthcare organizations, insurance companies, utilities, manufacturing organizations, and service organizations. Dr. Gitlow has testified in 24 legal cases involving the following issues: critiquing and developing sampling plans, discrimination (age, race, gender, country of origin, and ethnicity), anti-trust, game fixing, jury selection, and cost/benefit analysis.

A Guide to Lean Six Sigma Management Skills

Economics

Auerbach Publications

Book by Gitlow, Howard S., Process Mgmt Inst.

Planning for Quality, Productivity, and Competitive Position

Process Mgmt Inst.

Irwin Professional_Pub

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