This book aims to help service managers to develop appropriate measures of business performance to support the creation of a sustainable competitive advantage. Persons either practising or studying management in service organisations who are looking to develop effective measurement systems to monitor and control business performance will benefit from this book.

Performance Measurement in Service Businesses (CIMA Research)

Business & Money

Fitzgerald, L.

Johnston, R.

Brignall, S.

Accounting

CIMA Publishing

Performance Measurement in Service Industries: Making it Work (CIMA Research)

Moon, P.

Economics

See the best price to sell, buy, or rent books by Fitzgerald, L.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Fitzgerald, L.