Your success depends on your attitude! This book, written by Michele Matt, CSP, helps people to tap into their personal attitudes to better understand, analyze, adjust, and maintain the right frame of mind at work and at home. Implement practical ways to communicate positive attitudes and learn to deal with other people's difficult attitudes. You'll learn how certain attitudes create specific actions and results. Learn How To: Understand your attitude Analyze your attitude Adjust your attitude Maintain a positive attitude Deal with the difficult attitudes of others 
 Chapter One Understand Your Attitude
 Although it s not a guarantee, a positive attitude can help you: Get a better job or promotion Successfully complete a project Manage your diet, exercise and health Achieve a personal or professional goal Satisfy and retain a customer Maintain the relationship of a friend, employee, or spouse 
 Chapter Two Analyze Your Attitude Complete a 24-question Self-Image Inventory to help you describe how you think and feel about yourself.
 Chapter Three Adjust Your Attitude Is your job getting the best of you? Are your teenagers driving you crazy? This chapter holds opportunities for you to fine-tune your thoughts about yourself, dealing with change and other people to become a happier, more positive person.
 One of the most common requests I get from clients is to help leaders and employees through change. So one of the attitude adjustment techniques I wrote about is called Seek Comfort with Change. Begin by recognizing anytime you face an activity, responsibility or relationship with which you have limited knowledge or experience, you will feel uncomfortable or even afraid. In this book you'll find four tips for coping with fear.
 Chapter Four Maintain a Positive Attitude How can you keep a positive attitude when everyone else around you is so negative? If you let someone ruin your day, you've lost and they won. One of the five attitude maintenance strategies I developed is to Surround Yourself with Positive Influences. Use some of these inexpensive tips to stimulate your senses: Decorate your office and home with your favorite photos, quotes or poems Listen to music that s appropriate for your desired feelings upbeat music for energy or soothing music to relax Pick or buy a bouquet of fresh flowers for yourself Exercise your mind and body regularly Treat yourself to your favorite meal or dessert as a reward for doing something good 
 Chapter Five Deal with the Difficult Attitudes of Others The most popular chapter is how to deal with the bad apples. You may refer to them as sassy, defiant, whiners, lazy, or know-it-alls. Although each person makes each relationship unique, learning how to use a 5-step process can help you determine the best strategy to confront or avoid a difficult co-worker, customer, family member or friend.
 Whether you're looking for a quick fix for yourself, a resource to give to your co-workers or a gift for a friend, Attitude: The Choice is Yours helps people gain control of their life by gaining control of their attitude.

Attitude: The Choice is Yours

Michele Matt

Health, Fitness & Dieting

Inspiring Solutions

Create the online buzz to boost business and increase sales. Author and successful businesswoman Carol Morgan will show you how to get sales results by connecting effectively online. She will help you embrace social media, connect with your customers, sharpen your long-term strategy, and get the most from the newest form of cost-effective marketing. The updated edition of Social Media 3.0 includes even more practical ideas, offers more examples from real businesses, and shows how to work smarter, not harder, by using social media. This comprehensive resource includes sample monthly plans for maintaining a social media presence, discusses the results of real, effective social media campaigns and offers new tips on Creating effective mobile websites; Using the latest Facebook features; Avoiding Panda and Penguin traps; Engaging your markets using Google+, Instagram, Tumblr, Pinterest, Foursquare, Houzz, Linkedin, and other sites; Getting started with Podcasting and more!

Social Media 3.0: It's Easier Than You Think

Carol L. Morgan

MIRM

CAPS

NAHB BuilderBooks.com®

Written through the collaboration of educators and practitioners, this textbook serves as a cornerstone for internal audit education. It covers key fundamentals of internal auditing that can be applied in an ever-changing business world, serving as a reference and training tool for internal audit practitioners. The textbook is completely aligned to The IIA s Code of Ethics and International Standards for the Professional Practice of Internal Auditing. The fourth edition includes online student and instructor tools that include case studies and leading generalized audit software packages and knowledge content from ACL, CaseWare IDEA, Wolters Kluwer s TeamMate, and Protiviti s KnowledgeLeader®. Supplemental teaching materials are available for instructors upon request. THE FOURTH EDITION HAS BEEN UPDATED TO REFLECT: The latest release of The IIA s International Professional Practices Framework (IPPF) and the Committee of Sponsoring Organizations of the Treadway Commission s (COSO s) exposure draft of the Enterprise Risk Management Aligning Risk with Strategy and Performance Framework. Emerging developments in technology, including a heightened focus on cybersecurity and the impact of associated risks to organizations. The latest information and data from the new COSO Fraud Risk Management Guide and data from the Association of Certified Fraud Examiners (ACFE). A robust discussion of the benefits of using data analytics to provide assurance as part of internal audit activities. Wolters Kluwer s latest version of TeamMate audit management software enhancements with improved case studies in end-of-chapter material as applicable. Protiviti s resource, KnowledgeLeader®, which has been integrated throughout the content in the form of relevant case study material at the end of each chapter, encouraging students to conduct further research and apply critical-thinking skills. Previous editions have been translated into French, Spanish, and Japanese and adopted by many universities around the world. This fourth edition promises to build on the success of this bestseller, significantly contributing to the internal audit profession s body of knowledge and introducing students to the dynamic world of internal auditing.

Internal Auditing: Assurance & Advisory Services, Fourth Edition

Urton L. Anderson

CFSA

CCEP

Michael J. Head

CISA

Sridhar Ramamoorti

CGAP

CRMA

Cris Riddle

Mark Salamasick

Paul J. Sobel

PHD.

The Internal Audit Foundation

If you're a sales professional looking for an edge, then create the kind of energy and focus that will take you to the next level of sales success. Discover how to feed your brain, improve your immunity, and dine out with the goal of closing sales. This one-of-a-kind full-color guide is jam-packed with practical information in a handy size that allows it to fit in a coat pocket or purse. You'll learn how to supercharge the ultimate sales tool: YOU!

Healthy Sales: The Ultimate Quick Guide To Maximizing The Health Of Sales Professionals

DAVID L. MEINZ

FAND

Business & Money

GILBERT PRESS

This book covers each of the equations identified in the publication BCSP Examination Reference Handout. In addition to those 100+ questions another 30+ questions were added that were thought to be useful to the practicing professional. Many of the disciplines we are required to understand have strong mathematical under pinnings, e.g., safety engineering, system safety, noise and radiation protection. For each equation the following information is provided: theory and background, a worked out example of the application of the equation, units for all terms in the equation, a graphic of the equation and a reference for further reading. The book is arranged with one equation per page and the back of the page is purposely left blank for the user's notes on specific applications of that equation. The end result is a simple yet thoroughly useful reference book.

Occupational Safety Calculations: A Professional Reference

Nancy McWilliams

M.S.

James H. Stewart Ph.D.

C.I.H.

Richard Chutoransky

Jack Tigh Dennerllein

Philip Goldsmith

Martin Horowitz

Frank Labato

PH.D.

Reference

Millennium Associates

Occupational Safety is a complex and challenging field. The practicing professional must be more than familiar with many different disciplines. Many of the disciplines we are required to understand have strong mathematical underpinnings, e.g., safety engineering, mechanics, electrical safety, system safety, noise and radiation protection. This book covers equations from technical disciplines identified as necessary for the BCSP Examination for CSP. In addition to those equations, another 30+ equations were added because they were identified as being useful to the practicing professional. Therefore, this book should more than meet the needs of the the certification candidate, students in safety science and the practicing CSP/RSP. Although the BCSP does not publish equation sheets anymore they do publish exam "blueprints" where expertise of the certification candidate will need to be demonstrated. This book and future books will address the topics in the certification exams for ASP/CSP and aspects of the many other safety certification where knowledge of engineering, economics etc. are required.

Occupational Safety Calculations: A Professional Reference Third Edition

James H. Stewart PhD

Jack Dennerlein

Increasing student achievement, closing the achievement gap, and making adequate yearly progress (AYP) have become paramount concerns for all educators in America's public schools. Finally, here is a look at how to supercharge what makes those things possible-- MOTIVATION. DreamPower: Using Life Lessons, Research-Based Practices, and the Psychology of Motivation to Win in Education breaks new ground by combining positive psychology with heart-warming stories. Little and Hervey support research findings in human motivation with real-life experiences and cues from best educational practices. They highlight what works to motivate students, communicate and develop partnerships with parents, and address the necessity of self-mastery. Along the way, the duo highlights trend-setting educators who are enlisting new approaches to motivation and pointing a bold way forward. DreamPower, a provocative and readable desktop companion, is guaranteed to challenge every educator to rethink and improve the ways in which schools motivate students, teachers and parents.

DREAMPOWER: Using Life Lessons, Research-based Practices, and the Psychology of Motivation to Win in Education

ED.D.

Robert Little

Joy Gorham Hervey

RELDE Publishing, LLC

A book about developing good work habits and being a great employee. Learn to develop an Attitude of Excellence. 
This book provides the tools you need to improve your personal and interpersonal skills. Walk away feeling like you have achieved a measure of career success. 
Whether you are an employee, entrepreneur, manager, or stay at home mom or dad, the lessons are valuable and applicable to us all. Fuel your spirit and recession proof yourself with renewed appreciation for success and possibilities by focusing weekly on small, manageable pieces of information. Using stories from those who have succeed and the insight on where they went wrong along the way, Bonnie Cox has created a book that could be your foundation of success.

52 Secrets to Being a CORE Employee (Capable. Organized. Reliable. Empowered.)

Bonnie Cox

Job Hunting & Careers

Power Training Institute

Principle to Practice - Follow the Blue Line is a fundamental human performance improvement book that every manager should read. The book is a GPS for building a safety framework that prevents errors with organizational structure. In the book, David Lynn teaches readers 25 real-world practices that can be used to minimize mistakes that lead to injuries. Designed as a resource for safety leaders and managers, the book will help readers build a successful safety framework, influence human performance, change safety attitudes, and build a safety culture at your company.

Principle to Practice Follow the Blue Line

David G. Lynn

Peak Safety Performance

World Class Selling is an about-face from obsolete hard-sell tactics. It eliminates the stereotype of salespeople maneuvering, ambushing, tricking, or cajoling customers into buying a product or service. World Class Selling involves doing things for the client rather then to the client. If the customer doesn't benefit from the sale, the sale shouldn't take place. World Class Selling is a scientific process that enables you to sell any product, service, or idea. Behind its procedures, lies an ethical philosophy that you can rely on: a win-win philosophy of serving the customer. You never need to con or pressure a prospect, or do anything against your standards or contrary to your personality. You will learn about the buyer's hidden agenda: the Five Buying Decisions that every prospect must make before buying. If you don't know what these decisions are, or the precise order in which they are made, you cannot reach your potential in sales. In World Class Selling, you will learn the Seven Steps of the Track Selling System that carry you smoothly through each of the prospects' buying decisions in the correct order. You will also learn the Six Buying Motives--the "hot buttons" in selling. By adapting your presentations to your prospects' motives you will increase your sales and your customers' satisfaction. Most sales literature focuses on closing. But asking for the order and closing the sale are logical conclusions to a well-given presentation. That's why World Class Selling covers each point in the sales process, from the approach to the close--and beyond. You'll learn new ways--ways that help the customer--of dealing with objections such as, "I want to think it over," "Your price is too high," and "I want to shop around." The skills, techniques, and philosophy of World Class Selling will give you a sustainable advantage over your competition. World Class Selling will show you how to sell more, earn more, and have more fun in the process.

World Class Selling: The Science of Selling (Second Edition)

Roy E. Chitwood

Marketing & Sales

Book Publishers Network

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Books by CSP