Books by Connellan, Thomas K.

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E-Service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away image

E-Service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away

Author(s): Zemke, Ron
ISBN-13: 9780814406069
Edition: First Edition
Publisher: Amacom Books
Released: Jan 01, 2000
Format: Hardcover, 240 pages
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Sustaining Knock Your Socks Off Service image

Sustaining Knock Your Socks Off Service

Author(s): Zemke, Ron
ISBN-13: 9780814451595
Edition: 2nd Printing
Publisher: AMACOM
Released: Jan 01, 1993
Format: Hardcover, 176 pages
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How to Grow People into Self Starters image

How to Grow People into Self Starters

ISBN-13: 9780936452005
Edition: Edition Unstated
Publisher: Management Group
Released: Jun 01, 1980
Format: Hardcover, 242 pages
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