Professional Services Marketing Handbook: How to Build Relationships, Grow Your Firm and Become a Client Champion

Marketing in professional services and consulting businesses (law, accounting, property, management consulting, project management, engineering, technical services, etc.) has progressed significantly in recent years. It is now seen as a major contributor to attracting and retaining clients, building a successful brand, and growing revenue and profit.Professional Services Marketing Handbook covers key issues in business development, operations, and delivery and includes case studies, insights, and advice on CRM, digital and social media, thought leadership, branding, and client thoughts to provide the tools to deliver greater business impact.

Business & Money

Clark, Nigel

Industries

Kogan Page.

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today.
Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm.

Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption

Kent, Ben

Beddow, Alastair

Furner, Adrian

The market for professional services and consulting firms is changing, driven by evolving and more demanding client requirements. Legal, accountancy and other professional services firms are now looking for a new breed of leaders with the insight to help deliver those requirements. Professional Services Marketing Handbook, published in association with the Professional Services Marketing Group, is for marketing and business development professionals, sales specialists, and a firm's technical practitioners who want to play a fuller role in their firm's obsession with client relationship development to increase their impact and influence. Featuring international case studies and best practice from industry leaders and experts such as Allen & Overy, Baker & McKenzie, PwC, Kreston Reeves and White & Case, Professional Services Marketing Handbook explains how to become a complete client champion - the voice of the client - to both shape and deliver a firm's client solution and experience. It helps marketers develop a growth strategy for their firm, understand and connect with clients more deeply and develop and manage client relationships to build successful brands. Contributing Authors: Richard Grove, Director of Marketing, Business Development & Communications, Allen & Overy LLP Daniel Smith, Senior Business Development and Marketing Manager, Asia Pacific, Baker & McKenzie Claire Essex, Director of Business Development and Marketing, Asia Pacific, Baker & McKenzie Clive Stevens, Executive Chairman, Kreston Reeves Louise Field, Head of Client Service & Insight, Bird & Bird LLP Tim Nightingale, Founder, Nisus Consulting Ben Kent, Managing Director, Meridian West Lisa Hart Shepherd, CEO, Acritas Nick Masters, Head of Online, PwC Alastair Beddow, Associate Director, Meridian West Dale Bryce, President, Asia-Pacific Professional Services Marketing Association Gillian Sutherland, Director, Global Key Account Management Buildings + Places, AECOM Susan D'aish, Business Relationship Director, MacRoberts LLP Dan O'Day, Vice President, Thomson Reuters Elite Matthew Fuller, Director of Marketing and Business Development EMEA, White & Case LLP Amy Kingdon, Marketing & Communications Director, UK & Europe, Atkins Eleanor Campion, Communications Executive, UK & Europe, Atkins Jessica Scholz, Business Development Manager, Freshfields Bruckhaus Deringer, Germany Giles Pugh, Principal, SutherlandsPugh

Inhuman Nature: Sociable Life on a Dynamic Planet (Published in association with Theory, Culture & Society)

The relationship between social thought and earth processes is in its infancy. It is an oddly neglected part of the social sciences.This exciting book offers to make good the defect by exploring how human induced changes impact upon planetary process. It provides a much needed in-depth inquiry into the volatile relationship between human life and the physical earth, considers the social and political implications of consistently thinking of the earth as a dynamic planet, asks what we can learn from natural catastrophes, and brings together an inter-disciplinary perspective using data from Sociology, Political Science, Philosophy and Earth / Life Sciences.The result is a landmark work that will be of interest to readers across the Social Sciences and Humanities as well as Geography and Environmental Studies.

Politics & Social Sciences

Social Sciences

Sage Publications Ltd.

Planetary Social Thought: The Anthropocene Challenge to the Social Sciences

Review\n“We hear a lot about the global environmental crisis, but do we have the ideas to get us out of the problems we have collectively created? Planetary Social Thought challenges social scientists and humanists to rebuild their intellectual house so as to help humanity think anew about a world to come.” 
Noel Castree, University of Manchester\n“Planetary Social Thought is a wide-ranging exploration of how closely intertwined, and how mutually sensitive, are the human and geological realms. This vivid and passionately argued book can help illuminate these new, emergent landscapes, and chart a path through them.” 
Jan Zalasiewicz, University of Leicester 
“This book offers a terra-forming analysis, strongly willed to make us think. Using more than one analytic perspective at once--geos and bios and what exceeds both--its scope ranges topologically from the planet to the microbe. Planetary Social Thought is a feat of writing—and it is not afraid of animisms!” 
Marisol de la Cadena, University of California, Davis 
“Planetary Social Thought takes the challenge of the Anthropocene to a new level. Rather than simply adopting a social science view of the planet, the authors allow planetary forces to redefine the very sense of the social, and allow the planet to take its place in the contested space of social entities. Clark and Szerszynski have redefined what “thought” will be for the twenty-first century.” 
Claire Colebrook, Pennsylvania State University\n“A deeply interdisciplinary text that should spark a wide range of interpretive analytical possibilities. […] For the proliferating courses and lectures on the Anthropocene specifically, one sees this as becoming standard reading.” 
New Global Studies\nThe Anthropocene has emerged as perhaps the scientific concept of the new millennium. Going further than earlier conceptions of the human–environment relationship, Anthropocene science proposes that human activity is tipping the whole Earth system into a new state, with unpredictable consequences. Social life has become a central ingredient in the dynamics of the planet itself. 
How should the social sciences respond to the opportunities and challenges posed by this development? In this innovative book, Clark and Szerszynski argue that social thinkers need to revise their own presuppositions about the social: to understand it as the product of a dynamic planet, self-organizing over deep time. They outline ‘planetary social thought’: a transdisciplinary way of thinking social life with and through the Earth. Using a range of case studies, they show how familiar social processes can be radically recast when looked at through a planetary lens, revealing how the world-transforming powers of human social life have always depended on the forging of relations with the inhuman potentialities of our home planet. 
Presenting a social theory of the planetary, this book will be essential reading for students and scholars interested in humanity’s relation to the changing Earth.

Szerszynski, Bronislaw

Polity

The Anthropocene has emerged as perhaps&nbsp;the&nbsp;scientific concept of the new millennium. Going further than earlier conceptions of the human-environment relationship, Anthropocene science proposes that human activity is tipping the whole Earth system into a new state, with unpredictable consequences. Social life has become a central ingredient in the dynamics of the planet itself.&nbsp; How should the social sciences respond to the opportunities and challenges posed by this development? In this innovative book, Clark and Szerszynski argue that social thinkers need to revise their own presuppositions about the social: to understand it as the product of a dynamic planet, self-organizing over deep time. They outline 'planetary social thought': a transdisciplinary way of thinking social life with and through the Earth. Using a range of case studies, they show how familiar social processes can be radically recast when looked at through a planetary lens, revealing how the world-transforming powers of human social life have always depended on the forging of relations with the inhuman potentialities of our home planet. Presenting a social theory of the planetary, this book will be essential reading for students and scholars interested in humanity's relation to the changing Earth.

A complete workshop guide to restoring and maintaining your classic British motorcycle. Covering the principles of restoration and maintenance, and therefore applicable across all post-war classic British marques such as BSA, Matchless, Triumph, Norton, AJS and Royal Enfield, this new book covers everything from general maintenance procedures to full engine strips and rebuilds.
With step-by-step instructions and over 800 images throughout, the book covers: 
A brief history of the rise of the classic motorcycle movement
Buying guides, legislation, essential tools, workshop advice and safety
Stripping and rebuilding the key components, including the chassis, transmission, carburettor and engine - both singles and twins
Common parts manufacturers, such as Amal, Smiths and Lucas
Wiring, fitting and testing the electrical system
Cycle parts - restoring the tin-ware, painting and refinishing
General maintenance, advice, recommended sources and additions

Classic Motorcycle Restoration and Maintenance

Engineering & Transportation

Automotive

The Crowood Press

Tall Buildings: A Strategic Design Guide is an authoritative guide to the key issues and considerations associated with planning, creating and living with tall buildings. Thoroughly reworked to reflect industry developments and experiences gained over the last ten years, this second edition imparts the advice and knowledge of more than 20 highly respected industry specialists. Key topics include: urban design and place-making; design, engineering and construction; the role of BIM; construction economics; and the all-important matter of legacy – including the challenges of adaptation and demolition. A greater focus on international examples is also introduced, reflecting the fact that regions such as Asia and the Middle East are now dominating the tall-buildings scene.

Tall Buildings: A Strategic Design Guide

Arts & Photography

Price, Bill

Architecture

RIBA Publishing

See the best price to sell, buy, or rent books by Clark, Nigel. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Clark, Nigel

See the best price to sell, buy, or rent books by Clark, Nigel. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Professional Services Marketing Handbook: How to Build Relationships, Grow Your Firm and Become a Client Champion

Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption

Professional Services Marketing Handbook: How to Build Relationships, Grow Your Firm and Become a Client Champion

Inhuman Nature: Sociable Life on a Dynamic Planet (Published in association with Theory, Culture & Society)

Inhuman Nature: Sociable Life on a Dynamic Planet (Published in association with Theory, Culture & Society)

Planetary Social Thought: The Anthropocene Challenge to the Social Sciences

Planetary Social Thought: The Anthropocene Challenge to the Social Sciences

Classic Motorcycle Restoration and Maintenance

Tall Buildings: A Strategic Design Guide