Auditing for effectiveness has always been an expectation of AS9101, but the reality is that most auditors focused in the past on process conformance to clause-based requirements without taking into account the process results. AS9101D has been revised to address performance in a manner never approached before and will challenge auditors to shift their auditing techniques to evaluate effectiveness of the system while placing a focus on customer satisfaction. This book is focused on internal auditing and guiding those professionals responsible for conducting implementation and setting up robust quality management systems that will withstand external audits against the AS9101D requirements. The book covers the history of the aerospace quality requirements, key changes to the AS9100C/AS9110/AS9120 standards, understanding audit trails, the readiness review and onsite audit, and corrective action and closeout activities. Kymal seeks to accomplish two overall goals in this book: first, to help aerospace organizations improve through effective audit practices, and second, to help auditors improve their overall auditing skills.

AS9101D Auditing for Process Performance: Combining Conformance and Effectiveness to Meet Customer Satisfaction

Business & Money

Chad Kymal

Management & Leadership

Quality Press

Updated to the latest standard changes including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2016
 Includes guidance on integrating Corporate Responsibility and Sustainability
 Organizations today are implementing stand-alone systems for their Quality Management Systems (ISO 9001, ISO/TS 16949, or AS9100), Environmental Management System (ISO 14001), Occupational Health &amp; Safety (ISO 18001), and Food Safety Management Systems (FSSC 22000). Stand-alone systems refer to the use of isolated document management structures resulting in the duplication of processes within one site for each of the management standards QMS, EMS, OHSAS, and FSMS. In other words, the stand-alone systems duplicate training processes, document control, and internal audit processes for each standard within the company. While the confusion and lack of efficiency resulting from this decision may not be readily apparent to the uninitiated, this book will show the reader that there is a tremendous loss of value associated with stand-alone management systems within an organization.
 This book expands the understanding of an integrated management system (IMS) globally. It not only saves money, but more importantly it contributes to the maintenance and efficiency of business processes and conformance standards such as ISO 9001, AS9100, ISO/TS 16949, ISO 14001, OHSAS 18001, FSSC 22000, or other GFSI Standards.

Integrated Management Systems: QMS, EMS, OHSMS, FSMS including Aerospace, Service, Semiconductor/Electronics, Automotive, and Food

R. Dan Reid

Gregory Gruska

American Society for Quality

ISO 9001:2015 includes many changes that not only affect the companies aiming to achieve certification to it, but also auditors. This book is the resource auditors need to fully understand ISO 9001:2015 and help them perform audits to it.
 This book integrates two different types of audit strategies, conformance audits and performance audits, into one process approach audit. Conformance audits confirm that the organization is meeting the requirements of the standard, while performance audits confirm that the QMS is achieving its intended results.
 The book includes:
 -An introduction to ISO 9001:2015 -An auditing strategy for ISO 9001:2015 -How to conduct a Stage 1 audit for ISO 9001:2015 -How to conduct a Stage 2 on-site audit for ISO 9001:2015 Appendices include an introduction to process focus, an assessment report template for Stage 1 audits, a confidential assessment report template for Stage 2 audits, and an ISO 9001:2015 conformance checklist.

How to Audit ISO 9001:2015: A Handbook for Auditors

ASQ-Quality Press

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Books by Chad Kymal