This book covers all of the topics listed in the Certified Quality Technician Body of Knowledge. The conversational tone of this reference book makes it easy to read while helping readers master quality assurance subject matter. Those interested in auditing, design of experiments, education, management, quality costs, sampling, and reliability will find this text helpful. Whether you want to brush up on skills needed in your profession, or review material before taking the Certified Quality Technician exam, this guide can help. Readers do not need a formal statistical background nor is it necessary to attend a course before using this book. This guide can also help an engineer or quality professional brush up on skills required for one’s job due to newly assigned responsibilities. 
Additionally the authors provide references and introductions to topics that quality technicians will need as they grow more advanced in their career. Review questions are included in a supplementary section. While no text can guarantee success, it’s an excellent resource for those preparing to take the Certified Quality Technician exam or for your professional library.

The Certified Quality Technician Handbook

Business & Money

Walker, H. Fred

Benbow, Donald W.

Elshennawy, Ahmad K.

Management & Leadership

Asq Pr

The Certified Six Sigma Black Belt Handbook is the most comprehensive reference for all Six Sigma Black Belts (or anyone planning to become a Black Belt) currently available. Written by two uniquely qualified experts, all aspects of Six Sigma are covered, from its value and history to the voice of the customer, project management, all requisite methodologies and tools, testing and analysis, lean enterprise, design for Six Sigma (DFSS), failure mode and effects analysis, and much more. The authors numbered the chapters to align with the body of knowledge specified for the ASQ Certified Six Sigma Black Belt examination - therefore, if you’re struggling with a particular point in the body of knowledge, you can easily refer to the correspondingly numbered chapter or section of the book for explanation and clarification. 
The CD-ROM that is included with the handbook contains a wide selection of supplementary problems covering each chapter and a simulated Six Sigma Black Belt exam which has problems distributed among the chapters according to the scheme published in the body of knowledge for the ASQ certification.

The Certified Six Sigma Black Belt Handbook

Kubiak, Thomas M.

Reliability engineers are professionals who understand the principles of performance evaluation and prediction to improve product/systems safety, reliability, and maintainability. This handbook s chapters and sections match the Body of Knowledge (BOK) specified for ASQ s Reliability Engineer certification, which includes design review and control; prediction, estimation, and apportionment methodology; failure mode effects and analysis; the planning, operation, and analysis of reliability testing and field failures, including mathematical modeling; understanding human factors in reliability; and the ability to develop and administer reliability information systems for failure analysis, design and performance improvement, and reliability program management over the entire product life cycle. This handbook provides reliability engineers with the theory and tools needed to meet ever-increasing reliability requirements. An accompanying CD contains supplementary problems covering each chapter and a simulated exam that has problems distributed among the chapters according to the scheme published in the BOK.

The Certified Reliability Engineer Handbook

Engineering & Transportation

Broome, Hugh W.

Engineering

The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive and corrective action in the context of product/process/service improvement or in correcting problems. Quality technicians frequently work in the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor supporting and interacting with quality engineers, mechanical inspectors, and production/service delivery personnel. This book supports individuals preparing for, or those already performing, this type of work. It is intended to serve as a ready reference for quality technicians and quality technicians-in-training, as well as a comprehensive reference for those individuals preparing to take the ASQ Certified Quality Technician (CQT) examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from real world situations encountered in the quality profession. To assist readers in using the book as a ready reference or as a study aid, the book has been organized so as to conform closely to the CQT Body of Knowledge (BoK).

Education & Reference

The eight discipline (8D) problem-solving methodology includes the following: Select an appropriate team Formulate the problem definition Activate interim containment Find root cause(s) Select and verify correction(s) Implement and validate corrective action(s) Take preventive steps Congratulate the team This unique book provides an overview of the 8D process, gives guidance on tools for finding root causes, shows 8D in action in eight case studies, and gives five unsolved problems for readers to apply 8D themselves for practice. Anyone who wants to improve quality, regardless of the industry they come from, will benefit from the 8D approach. It has been successfully applied in healthcare, retail, finance, government, and manufacturing.

Introduction to 8D Problem Solving: Including Practical Applications and Examples

Zarghami, Ali

ASQ-Quality Press

See the best price to sell, buy, or rent books by Benbow, Donald W.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Benbow, Donald W.

See the best price to sell, buy, or rent books by Benbow, Donald W.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Certified Quality Technician Handbook

The Certified Six Sigma Black Belt Handbook

The Certified Reliability Engineer Handbook

The Certified Quality Technician Handbook

Introduction to 8D Problem Solving: Including Practical Applications and Examples