Presents the theory that there are commercial opportunities in the poor nations of the world for private companies, and that companies can utilize this knowledge to make profits and at the same time fight poverty.

The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits

Business & Money

PRAHALAD, C.K.

Economics

Wharton School Publishing

In Smart Pricing: How Google, Priceline and Leading Businesses Use Pricing Innovation for Profitability, Wharton professors and renowned pricing experts Jagmohan Raju and Z. John Zhang draw on examples from high tech to low tech, from consumer markets to business markets, and from U.S. to abroad, to tell the stories of how innovative pricing strategies can help companies create and capture value as well as customers. They teach the pricing principles behind those innovative ideas and practices. Smart Pricing introduces many innovative approaches to pricing, as well as the research and insights that went into their creation. Filled with illustrative examples from the business world, readers will learn about restaurants where customers set the price, how Google and other high-tech firms have used pricing to remake whole industries, how executives in China successfully start and fight price wars to conquer new markets. Smart Pricing goes well beyond familiar approaches like cost-plus, buyer-based pricing, or competition-based pricing, and puts a wide variety of pricing mechanisms at your disposal. This book helps you understand them, choose them, and use them to win.

Smart Pricing: How Google, Priceline, and Leading Businesses Use Pricing Innovation for Profitability

Raju, Jagmohan

Zhang, Z John

Industries

Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen

Problems remain hidden in organizations for a number of reasons, including fear, organizational complexity, gatekeepers who insulate leaders from problems that are coming up, and finally, an overemphasis on formal analysis in place of intuition and observation. This book lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observe how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including create a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.

Roberto, Michael A.

Management & Leadership

The iPod is a harbinger of a revolution in product design: innovation that targets customer emotion, self-image, and fantasy, not just product function. Read the hidden stories behind BodyMedia's SenseWear body monitor, Herman Miller's Mirra Chair, Swiffer's mops, OXO's potato peelers, Adidas' intelligent shoes, the new Ford F-150 pickup truck, and many other winning innovations. Meet the innovators, learning how they inspire and motivate their people, as they shepherd their visions through corporate bureaucracy to profitable reality. The authors deconstruct the entire process of design innovation, showing how it really works, and how today's smartest companies are innovating more effectively than ever before.

The design Of Things To Come: How Ordinary People Create Extraordinary Products

Boatwright, Peter

Cagan, Jonathan M.

Vogel, Craig M.

Establishing a reputation for customer trust, transparency, and advice will be a differentiator. Congratulations to Glen Urban for moving 'best marketing practice' up a notch.

Don't Just Relate - Advocate!: A Blueprint for Profit in the Era of Customer Power

Urban, Glen

Powerful Times: Rising to the Challenge of Our Uncertain World

Kelly, Eamonn

Praise for Bernard Lewis "For newcomers to the subject[el]Bernard Lewis is the man." TIME Magazine “The doyen of Middle Eastern studies." The New York Times “No one writes about Muslim history with greater authority, or intelligence, or literary charm.” British historian Hugh Trevor-Roper “Bernard Lewis has no living rival in his field.” Al Ahram, Cairo (the most influential Arab world newspaper) "When it comes to Islamic studies, Bernard Lewis is the father of us all. With brilliance, integrity, and extraordinary mastery of languages and sources, he has led the way for[el]investigators seeking to understand the Muslim world." National Review "Bernard Lewis combines profound depth of scholarship with encyclopedic knowledge of the Middle East and, above all, readability." Daily Telegraph (London) "Lewis speaks with authority in prose marked by lucidity, elegance, wit and force." Newsday (New York) "Lewis' style is lucid, his approach, objective." Philadelphia Inquirer "Lewis writes with unsurpassed erudition and grace." Washington Times An objective, easy-to-read introduction to Islam by Bernard Lewis, one of the West’s leading experts on Islam For many people, Islam remains a mystery. Here Bernard Lewis and Buntzie Ellis Churchill examine Islam: what its adherents believe and how their religion has shaped them, their rich and diverse cultures, and their politics over more than 14 centuries. Considered one of the West’s leading experts on Islam, Lewis, with Churchill, has written an illuminating introduction for those who want to understand the faith and the global challenges it confronts and presents. Whatever your political, personal, or religious views, this book will help you understand Islam’s reality. Lewis and Churchill answer questions such as... • How does Islam differ from Judaism and Christianity? • What are the pillars of the Islamic faith? • What does Islam really say about peace and jihad? • How does the faith regard non-Muslims? • What are the differences between Sunni and Shi’a? • What does Islam teach about the position of women in society? • What does Islam say about free enterprise and profit? • What caused the rise of radical Islam? • What are the problems facing Muslims in the U.S. and Europe and what are the challenges posed by those minorities?

Islam: The Religion and the People

Churchill, Buntzie Ellis

Lewis,Bernard

History

"The authors offer a timely, important, and practical personal guidance system that anyone in the business world would do well to adopt. The world of business would be vastly improved if Moral Intelligence became required reading.” –Daniel Goleman, Author of Emotional Intelligence “Lennick and Kiel are consulting masters who guide us the way they live–with moral intelligence. They prove that you don’t have to sacrifice your soul to lead productively.” –Richard J. Leider, Founder, The Inventure Group and bestselling Author of Repacking Your Bags and The Power of Purpose “We live in an increasingly competitive and global world. Increasingly, ‘the end justifies the means.’ This often results in the loss of our moral compass. Lennick and Kiel show usthat the truly great business leaders never sacrifice moral integrity for financial goals and that maintaining the highest ethical standards is not only the ‘right’ thing to do, it produces the best companies and the best results.” –Paul Fribourg, CEO of Conti-Group Companies and Chairman, Lauder Institute,Wharton Business School “Moral Intelligence demonstrates compellingly that doing what is right morally and doing what is right for your business are inseparable. Lennick and Kiel cite numerous business cases where the moral decision was also the smartest strategic decision. Importantly, they provide practical advice and exercises to help readers assess and strengthen their own moral competence and effectiveness as leaders. For CEOs and other decision makers, Moral Intelligence makes good business sense.” –Dick Harrington, CEO of The Thomson Corporation “It should be obvious by now–our private enterprise system needs to revisit its role in our society. The questions are:What changes are in order and how can they be achieved? Moral Intelligence addresses these questions and provides tools to implement the answers.” –Irvine O. Hockaday, Jr., President/CEO–Hallmark Cards, Inc. (Ret.) “Moral Intelligence is the foundation of moral authority, which alone enables formal authority to work–sustainable over time. This conscience-challenging book drills deep into both the science and the practical how-tos in building universal principle-centered values into our lives and cultures. A motivating and inspiring read!” –Dr. Stephen R. Covey, Author, The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness “Moral Intelligence is excellent reading for new entrants to the business world as well as experienced managers. I found numerous examples that were right on point with actual events that I have experienced in over 40 years of managing. It was also helpful to have the topics presented in the context of current events that hold the readers’ interest. This book should be on the reading list of every student regardless of their career choice.” –Larry Pinnt, Chairman, Cascade Natural Gas “At a time when capitalism faces questions of legitimacy brought on by poor leadership behaviors, this book provides a healthy way of thinking of the internal compass that can avoid corporate atrocities.” –Mike McGavick, CEO &amp; Chairman of Safeco Corporation “This book identifies the traits which identify value-oriented corporate leaders and provides a practical primer to a business person to identify and emulate these critical traits. It is essential reading for anyone who believes that this is the way the world is going.” –Mike Phillips, Chairman, Russell Investment Group “In their new book, Doug Lennick and Fred Kiel bring to the business world a much needed moral guidance system. Given the worldwide erosion of trust in American business, the authors’ user-friendly tools and concepts arrive not a moment too soon.” –Keith Reinhard, Chairman, DDB Worldwide and President, Business for Diplomatic Action Visit: www.moralcompass.com This new, paperback version contains a new Epilogue with updated information on many of the companies and case studies discussed in the original hardback version. There is a powerful correlation between strong moral principles and business success. In this book, two globally respected leadership experts illuminate that connection, define the specific competencies that comprise “moral intelligence,” and show exactly how to promote it throughout your organization. Drawing on extensive original research, Doug Lennick and Fred Kiel demonstrate how the best performing companies have leaders with a strong moral compass and the ability to follow it–even in a world that may reward bad behavior in the short run. Lennick and Kiel identify and help you build the moral skills leaders need most, including integrity, responsibility, compassion, and forgiveness. They offer realistic guidance on being a moral leader in both large organizations and entrepreneurial ventures: guidance reflecting decades of experience coaching executives at the very highest levels. Moral Intelligence also introduces the breakthrough Moral Competency Inventory (MCI): an indispensable metric to assess where you and your organization stand right now. In recent years, companies have discovered the value of Emotional Intelligence (EI). But EI isn’t enough: only leaders with strong moral intelligence can build the trust and commitment that are the foundation of truly great businesses. Be one of those leaders, lead one of those companies, with Moral Intelligence. Foreword xxi Introduction xxix PART ONE: MORAL INTELLIGENCE Chapter 1: Good Business 3 Chapter 2: Born to Be Moral 19 Chapter 3: Your Moral Compass 37 Chapter 4: Staying True to Your Moral Compass 63 PART TWO: DEVELOPING MORAL SKILLS Chapter 5: Integrity 79 Chapter 6: Responsibility 93 Chapter 7: Compassion and Forgiveness 105 Chapter 8: Emotions 115 PART THREE: MORAL LEADERSHIP Chapter 9: The Moral Leader 141 Chapter 10: Leading Large Organizations 157 Chapter 11: Moral Intelligence for the Entrepreneur 185 Epilogue: Becoming a Global Moral Leader 207 Epilogue: Update on Moral Intelligence’s Cast of Characters 215 Appendix A: Strengthening Your Moral Skills 239 Appendix B: Moral Competency Inventory (MCI) 251 Appendix C: Scoring the MCI 259 Appendix D: Interpreting Your MCI Scores 265 Index 273

Moral Intelligence: Enhancing Business Performance and Leadership Success

Lennick, Doug

Kiel, Fred

Business Culture

Selling Blue Elephants

Howard R. Moskowitz

Drawing on Prahalad's breakthrough insights in The Fortune at the Bottom of the Pyramid, great companies worldwide have sought to identify, build, and profit from new markets amongst the world's several billion poorest people, while at the same time helping to alleviate poverty. Five years after its first publication, this book's ideas are no longer "theory": they are proven, profitable reality. In the 5th Anniversary Edition, Prahalad thoroughly updates his book to reveal all that's been learned about competing and profiting "at the bottom of the pyramid." Prahalad outlines the latest strategies and tactics that companies are utilizing to succeed in the developing world. He interviews several innovative CEOs to discuss what they've learned from their own initiatives, including the Unilever business leader who's built a billion-dollar business in India. You'll find a new case study on Jaipur Rugs' innovative new global supply chain; updates to earlier editions' key cases; and up-to-the-minute information on the evolution of key industries such as wireless, agribusiness, healthcare, consumer goods, and finance. Prahalad also offers an up-to-date assessment of the key questions his ideas raised: Is there truly a market? Is there scale? Is there profit? Is there innovation? Is this a global opportunity? Five years ago, executives could be hopeful that the answers to these questions would be positive. Now, as Prahalad demonstrates, they can be certain of it.

The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Revised and Updated 5th Anniversary Edition

C.K.Prahalad

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