Student Leadership Challenge

JAMES M. KOUZES

Jossey Bass Wiley

Twenty Active Train Prog V II Binder

Silberman

Leadership Practices Inventory 2e Participant's Wkbk

Business & Money

<p>As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services. The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas: Communication Coaching Business analysis Computer Project management Resource management</p>

The 21st Century Supervisor Participant Wkbk - Nine Essential Skills for Frontline Leaders

Brad Humphrey

The Accelerated Learning Fieldbook - Making the Instructional Process Fast, Flexible & Fun Musical CD

Russell, L.

Thiagi Gameletter V2 9 99 W/Envelope

Thiagarajan

Students Helping Students - A Guide for Peer Educators on College Campuses Trainer's Guide

Education & Teaching

Ender, SC

Schools & Teaching

2001 Annual V1 Binder

Pfeiffer

Leadership is learnable and teachable . . . for everyone!  Leadership skills are essential for individuals at any level of an organization. Improve your leadership skills with Leadership Practices Inventory--Individual Contributor (LPI-IC)--a powerful tool designed specially for nonmanagers. Use the LPI-IC: Self to assess your use of the five leadership practices: challenging the process, inspiring a shared vision, enabling others to act, modeling the way, and encouraging the heart.

The Leadership Practices Inventory - Individual Contributor, Participant Workbook 2e

Management & Leadership

A Book in the University of Michigan Business School Series It's a simple equation: no customers equals no profits. So how can a company ensure that its customers enjoy a consistently satisfying experience? In this book, two experts from the University of Michigan Business School lay out a five-stage process that links all of the key measures of customer satisfaction with marketing strategy and product development to guarantee excellent customer service. Johnson and Gustafsson show managers how to break down the organizational barriers that defy great customer service and instead tie together their customer value chain to create a cohesive customer measurement and management system. So, if like most companies, yours has only a fleeting understanding of its relationship with its customers, this book offers the organizational know-how to make and keep them happy.

Improving Customer Satisfaction, Loyalty, and Profit

Unknown, Author

Marketing & Sales

See the best price to sell, buy or rent books by the Jossey Bass Wiley publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Jossey Bass Wiley