Books by Gerard Blokdijk
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ITIL practitioner release and control (IPRC) certification work book: CMDB and IT service management with change management, release management and configuration management
Author(s): Gerard Blokdijk
ISBN-13: 9780980497137
Publisher: Gerard Blokdijk
Format: Paperback, 233 pages
ITIL practitioner support and restore (IPSR) all-in-one help desk exam guide and certification work book: define, implement, manage and review service support with service desk, incident management and problem management
Author(s): Gerard Blokdijk
ISBN-13: 9781921523113
Publisher: Gerard Blokdijk
Format: Paperback, 263 pages