Information technology and organizational transformation: solving the management puzzle

Suzanne Rivard

Elsevier Butterworth-Heinemann

Special event production: the process

Doug Matthews

Contemporary tourism: an international approach

Chris Cooper

C. Michael Hall

The Blame Machine describes how disasters and serious accidents result from recurring, but potentially avoidable, human errors. It shows how such errors are preventable because they result from defective systems within a company. From real incidents, you will be able to identify common causes of human error and typical system deficiencies that have led to these errors. On a larger scale, you will be able to see where, in the organisational or management systems, failure occurred so that you can avoid them. The book also describes the existence of a 'blame culture' in many organisations, which focuses on individual human error whilst ignoring the system failures that caused it. The book shows how this 'blame culture' has, in the case of a number of past accidents, dominated the accident enquiry process hampering a proper investigation of the underlying causes. Suggestions are made about how progress can be made to develop a more open culture in organisations, both through better understanding of human error by managers and through increased public awareness of the issues. The book brings together documentary evidence from recent major incidents from all around the world and within the Rail, Water, Aviation, Shipping, Chemical and Nuclear industries. Barry Whittingham has worked as a senior manager, design engineer and consultant for the chemical, nuclear, offshore oil and gas, railway and aviation sectors. He developed a career as a safety consultant specializing in the human factors aspects of accident causation. He is a member of the Human Factors in Reliability Group, and a Fellow of the Safety and Reliability Society. * Increases safety by showing how to remove blame and how to develop foolproof safety systems * Draws together documentary evidence of real accidents to demonstrate the different types of human error, and preventative actions * Covers a range of disciplines - occupational psychology, engineering, safety of major installations

The Blame Machine: Why Human Error Causes Accidents

R. B. Whittingham

Business & Money

Originally published by the Danish Standards Institute, this guide for the EN 1504-standards addresses the principles and methods that form the basis of the choice of repair materials and systems for rehabilitation of damaged concrete structures. The introduction of these standards not only applies a common set of values for the industry but also relate to the current drive to improve supply chain integration and to increase the value specialist input to projects in the early design stages, when it can be most beneficial. The book guides the reader through the EN 1504 series giving practical guidelines and examples to the main principles of the standards. It also gives concise explanatory notes to the annexes, which will help any professional in the building and construction industry fulfill the requirements for repairing concrete. Guide to the EN 1504 Standards Addresses the principles and methods of concrete repair Deals with practical conditions to help the reader understand and fulfill the requirments.

Repair of Concrete Structures to EN 1504

Engineering & Transportation

Dansk Standard

Engineering

Elsevier/Butterworth-Heinemann's 2005-2006 CIM Coursebook series offers you the complete package for exam success. Comprising fully updated Coursebook texts that are revised annually, and free online access to the MarketingOnline learning interface, it offers everything you need to study for your CIM qualification. Carefully structured to link directly to the CIM syllabus, this Coursebook is user-friendly, interactive and relevant, ensuring it is the definitive companion to this year's CIM marketing course. Each Coursebook is accompanied by access to MARKETINGONLINE (www.marketingonline.co.uk), a unique online learning resource designed specifically for CIM students, where you can: 
<ul>
<li>Annotate, customise and create personally tailored notes using the electronic version of the Coursebook</li>
 <li> Receive regular tutorials on key topics from Marketing Knowledge</li>
 <li> Search the Coursebook online for easy access to definitions and key concepts</li>
 <li> Access the glossary for a comprehensive list of marketing terms and their meanings</li>
</ul>
<ul>
<li> Co-written by the CIM Senior Examiner for the Marketing Management in Practice module to guide you through the 2005-2006 syllabus </li>
 <li> Each text is crammed with a range of learning objectives, cases, questions, activities, definitions, study tips and summaries to support and test your understanding of the theory </li>
 <li> Contains sample assessment material written exclusively for this Coursebook by the Senior Examiner, as well as past examination papers to enable you to practise what has been learned and help prepare for the exam</li>
</ul>

Marketing Management in Practice (CIM Coursebook)

Williams, Professor John

Curtis, Tony.

Marketing & Sales

Lee's Synopsis of Anaesthesia

John Alfred Lee

Neurologia Clinica 1-2

Bradley, Walter G. Daroff, Robert B. Fenichel, Gerald M. Jankovic, Joseph

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