<p>This is a perfect guide for anyone that has any contact at all with a Customer at an Automobile Dealership.  This very informative book will dive deep into understanding our Customers from their behavior, to their fears and how to overcome those fears and retain a customer for life.  It is not only possible, but almost impossible not to succeed if followed closely and practiced with each and every Customer.</p>

Understanding Your Customer

David R. Lewis

Business & Money

DTM Publications

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Books by DTM Publications

See the best price to sell, buy or rent books by the DTM Publications publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Understanding Your Customer