<p>Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. . . and but three hours without offering somebody our suggestions, responses, or critiques. A perennial "hot" topic in management circles is the process of giving, getting and analyzing advice. This brief and engaging book can be of use to anyone who has to interact with other people. You'll enjoy the "read" so much that you may not realize how much you have gained - all in words of one syllable! How to offer feedback when asked (or hired) to do so. Why feedback tells more about the giver than the receiver. How feedback is distorted or resisted by the receiver's point of view and defense mechanisms. And in dozens of enjoyable vignettes, how humans have struggled to understand each others' responses.</p>

What Did You Say? The Art of Giving and Receiving Feedback

Self-Help

Gerald M. Weinberg

Seashore, Charles N.

Edith Whitfield Seashore

Relationships

Bingham House Books

<p>Triple Impact Coaching is a cascading or layered approach of coaching from you, the coach, to your clients, and from your clients to the people they work with resulting in benefits for the individual, team and organization. The coaching process begins with understanding your own Use of Self as a coach and learning how to be more intentional with your choices to obtain the impact that you need and desire. It is simple, profound and infinitely complex all at the same time. This book provides you with the Triple Impact Coaching model, concepts and tools. It also includes stories and examples from 3 companies who share their experiences with this unique coaching approach. Leaders, managers, change agents and teams are using Triple Impact Coaching as a support for traning and development, knowledge transfer, skill development and/or as a mechanism to help people lead and manage change</p>

Triple Impact Coaching: Use-of-self in the Coaching Process

Beverly Patwell

Business & Money

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