It Service Cmm: A Pocket Guide

It Service Cmm: A Pocket Guide image
ISBN-10:

9077212353

ISBN-13:

9789077212356

Released: Jan 27, 2005
Publisher: Van Haren Pub
Format: Paperback, 107 pages
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Description:

A concise introduction to the IT Service Capability Maturity Model (IT Service CMM) - a maturity growth model that can be used to improve the processes of IT service providers. This title explains how the IT Service CMM can be applied to improve your organization, and enables you to have sufficient knowledge of the IT Service CMM with the model specification itself.











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