El mundo Groundswell (Nuevos Paradigmas: Una Mirada Diferente a la Gestion Empresarial) (Spanish Edition)

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El mundo Groundswell (Nuevos Paradigmas: Una Mirada Diferente a la Gestion Empresarial) (Spanish Edition) image
ISBN-10:

8492452196

ISBN-13:

9788492452194

Edition: Tra
Released: Mar 09, 2009
Publisher: Empresa Activa
Format: Paperback, 384 pages

Description:

En todo momento, los consumidores, a traves de infinidad de blogs, estan informando, compartiendo, criticando y recomendando los productos y servicios que consumen cotidianamente y opinando acerca de cada una de las acciones que emprenden las empresas. El auge de sitios de encuentro como Facebook, MySpace y tantos otros han dado nacimiento a un nuevo fenomeno de movimientos sociales conectados y surgidos como oleadas a traves de Internet. A este movimiento los autores del libro lo llaman el mundo Groundswell. A uno le puede gustar o no esta nueva tendencia social, pero lo que no puede hacer es ignorarla. Con muchos ejemplos y datos estadisticos, este libro le ayudara a entender mejor estos nuevos movimientos sociales y a saber como participar en ellos y aprovechar todo su potencial. / Corporate executives are struggling with a new trend: people using online social technologies (blogs, social networking sites, YouTube, podcasts) to discuss products and companies, write their own news, and find their own deals. This groundswell is global, it s unstoppable, it affects every industry and it s utterly foreign to the powerful companies running things now. When consumers you ve never met are rating your company s products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Charlene Li and Josh Bernoff of Forrester, Inc. explain how to turn this threat into an opportunity.

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