Handbook Of Usability Testing: How To Plan, Design And Conduct Effective Tests

Handbook of usability testing, second edition, is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, guis, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. The second edition is fully updated---30% revised, with 100 new pages. Chapters are reorganized to reflect more current industry practices, outdated terminology is updated, and more varied examples are provided. · usability testing: an overview · the process for conducting a test · advanced techniques