Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK

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Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK image
ISBN-10:

3540528326

ISBN-13:

9783540528326

Author(s): John S. Oakland
Edition: 1
Released: Jun 22, 1990
Publisher: Springer
Format: Paperback, 168 pages

Description:

Total quality management is perceived as one of the most important management issues of the 1990s. An effective TQM programme offers increased productivity, better supplier relations, satisfied customers and greater profitability. Implementing a TQM programme, the text claims, will change a company's attitudes, hierarchy and culture. This volume includes papers which have been presented on the occasion of the 3rd International Conference on Total Quality Management.

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