Business Process Change Management: ARIS in Practice

Business Process Change Management: ARIS in Practice image
ISBN-10:

354000243X

ISBN-13:

9783540002437

Edition: 2003
Released: Mar 06, 2003
Publisher: Springer
Format: Hardcover, 307 pages
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Description:

This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.












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