Taking In Strays: Leadership Lessons From Unexpected Places

“Lisa’s perspective differs from many so-called management gurus because it focuses on our shared basic humanity. She exhorts us first to be the best people we can be, then lead by example. In this era of bottom-line-driven management decisions, Lisa’s management with a heart approach is a breath of fresh air.” -Laura Mazzuca Toops, editor, American Agent & Broker