Business Analysis

Business Analysis provides workable skills and techniques, underpinned with academic theory. It is a practical introductory guide for anyone involved with any aspect of business analysis or improving the effectiveness of IT and its alignment with the organizations' business objectives. Reports about IT systems which do not satisfy business requirements, or that fail to realise the expected benefits to organizations are rife. In response, companies have increased their effort in the areas of programme, project and service management, which has undoubtedly produced improvements. However, without a comprehensive understanding of the business environment in which any IT or Information System will need to perform, and how the resulting business and IT systems are to be aligned, real success is unlikely ever to be achieved.