A Pragmatic Guide to Business Process Modelling

Consider the analogy of a magician performing a card trick - the process is easy to follow but impossible to replicate from the audience's point of view. To replicate such a magic trick it is necessary to understand several different views of the trick, rather than simply looking at it from the audience's point of view. A full understanding will require some degree of domain knowledge concerning magic and sleight-of-hand, and insight into the hidden complexities behind the trick and a knowledge of the mis-communication devices employed by magicians. The challenge, therefore, is in creating an accurate and concise model of a process - a task that is plagued with complexity and difficulty in understanding the often-buried processes and communication trails that exist.