People Care: Perspectives & Practices for Professional Caregivers (3rd Edition)

EMS texts have grown in size from 200 pages to more than 2,000. But they still don't mention fear, kindness, gentleness, compassion, love, or tolerance for some of the mindless stupidity and pure meanness we all see daily. Reinforced by advice from dozens of master-level caregivers, this newest edition of People Care explains how to harness and employ the most powerful therapeutic instruments in medicine - our intuition, our empathy, our words and our behaviors - in service to people we've never met. And, how to love doing it for 20 years.