So, What's Your Point? : How to persuasively make your point, increase credibility, overcome objections, avoid misunderstandings and minimize arguments in your professional and personal communication

So, What's Your Point? explains in detail how to apply 6 basic verbal communication models and 10 non-verbal messages to make your point in a convincing, non-argumentative manner in workplace and personal situations. Learning and using the powerful concepts and techniques presented in this book can transform you into a world class communicator!