Change Power

To achieve sustained high performance, organizations need more than the operational capabilities we recognize as familiar and essential management skills and techniques. There are a few key capabilities vital to success in virtually all change situations, and these are different from those capabilities needed to achieve high performance in the here and now. These reshaping capabilities provide the basis for organizational renewal and yet they seem to elude a great many organizations. In an extensive study of 243 cases of organizational change in private and public sector organizations, the authors found that: there was at least one major setback in 67% of the change attempts surveyed 47% of the cases were hit by two major setbacks 29% experienced no less than three. Yet in 88% of cases, executives felt that the new directions they were pursuing were right, and 92% felt that the changes were not beyond their firms capacity to achieve. The reality proved different. DISCOVER WHAT IT REALLY TAKES TO ACHIEVE EFFECTIVE CHANGE Turner and Crawford reveal the essential capabilities of renewal Engagement, Development and Performance Management and show how these provide the fundamental basis for action to achieve corporate renewal in virtually all change situations. Engagement gets the people of the organization informed, involved and committed to its future. Development identifies and builds the operational capabilities and resources for that future. Performance Management proactively manages the processes of change to realize the goals. RESEARCH, INSIGHT AND A POWERFUL NEW FRAMEWORK Change Power is based on rigorous and extensive quantitative research on a very large number (243) of corporate changes. It uses case examples to show the relevance and applicability of its central concepts in a variety of real-world situations faced by managers. Change Power analyzes the key organizational states that affect change effectiveness and shows how those states can be managed to improve results. Change Power provides data and new insights into changes in different situations, for example cultural change, the public sector, reorganization, reorientation and refinement. Change Power clarifies the nature and role of leadership in change. It explains and demonstrates how managers can develop and embed in their organization corporate capabilities that enhance its ability to change and renew itself. Change Power demonstrates a powerful and simple action planning process to manage change effectively and shows how that framework can be adapted and successfully applied to any situation. Change Power offers a substantially different approach than other books on change management. Basing its arguments on years of concrete research and analysis, it describes in detail what actually works for organizations.