Achieve Total Quality (Business Management)
Released: Jan 01, 1992
Publisher: Distributed in the U.S. by Prentice Hall
Format: Hardcover, 197 pages
Related ISBN: 9780130060570
Description:
Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. USing as examples UK and overseas companies in the manufactuing and service sector, he examines ways in which directors and senior managers can develop a quality-driven strategic plan and ensure that it is put into practice throughout the company.
Best prices to buy, sell, or rent ISBN 9781870555388
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