Solving Problems: Use this easily learnt system, make good decisions not snap judgements, implement the best solution (Essentials)

Use time-saving systems to solve problems on a daily basis. Identify whether they're fix-it or do-it problems. Ask the right questions, separate symptoms from causes, and make successful decisions -- not snap judgements. This practical new book reveals how to do all this and more. Read it and develop a higher level of business judgement. And be recognized as a manager who reaches the best solutions. Steve Kneeland is a business psychologist who has spent over 20 successful years working with a wide range of international clients.