How to be Confident and Assertive at Work: Practical Tools and Techniques That You Can Put into Use Immediately

This book will restore your confidence, help you command more respect at work, and be more assertive. It will enable you to: be valued for who you are, ask for what you are entitled to, say "no" when you have the right to do so, have your opinions and ideas heard and respected, stand up for yourself, and handle difficult situations calmly and successfully. It also provides a step-by-step guide on how to deal with some of the most common situations you are likely to face during your working life—including asking for a pay raise!