The Itil V3 Factsheet Benchmark Guide: An Award-Winning Itil Trainers Tips on Achieving Itil V3 and Itil Foundation Certification for Itil Service Man
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2009 Edn ITIL® (Information Technology Infrastructure Library) V3 Factsheet Benchmark guide including 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps & 29 other diagrams, for organizational IT Service Management.
Best prices to buy, sell, or rent ISBN 9781742440101
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