Patient Centricity: A Healthcare Training Tool A Guide for Meeting Governmental Regulatory Mandates Improve Healthcare Performance Levels and the Global Patient Experience

A Must-Read for Healthcare Professionals!Over 400-Hundred-Plus Patient Commentaries reveal valuable insights about how to successfully meet CMS Regulatory Requirements. Learn how to create productive patient-centric relationships and achieve positive psychosocial outcomes.Serve your patients better by reading their commentaries and understanding their motivations, personal preferences, and feelings related to care and life after a diagnosis. The shared real-life patient commentaries cover a broad scope of emotional and personal issues:"If only ...""I am not just a number!""Life has given me the pink slip.""I need someone to please listen!""I feel I am fading into invisibility.""Is this care facility a place of bondage or courage?""I wish I knew more about my condition and what options I have."I have been sabotaged by this ungodly disease. My life will never be the same!"The real-life shared commentaries speak to the patient's psychosocial well-being and environmental care conditions. Provided are explanations and interpretations of patients' verbalized thoughts on a variety of vital care topics related to the global patient care experience. This educational resource guide will help enable healthcare professionals to design enhanced patient-centric cultures of care.This educational resource guide will help enable healthcare professionals to create improved plans of care and satisfy the CMS mandate to achieve and maintain positive psychosocial outcomes.Patient Centricity is an essential educational tool for healthcare facility administers, staff developers, educators, social workers, nurses, caregivers, and physicians. It is indispensable for care management teams to help assure a perpetual state of survey readiness and compliance with state and federal regulatory requirements.Remember, through a better understanding, there comes a better level of care and service.