Fear Free: 80 Tips to Reduce Your Patients' Fear, Anxiety, and Stress
Description:
Includes a preface by Dr. Marty Becker.
Take your practice from state of the art to state of the heart.
A quick and essential read for every member of the practice team, Fear Free: 80 Tips to Reduce Your Patients Fear, Anxiety, and Stress offers candid advice straight from the veterinary trenches to help you enhance patient care and client service, increase visits, improve compliance, boost profits, and create a safer and more rewarding veterinary experience for all involved. Discover the key to your patients emotional wellbeing (hint: treats are a must!) with effective, easy-to-implement solutions from Fear Free certified professionals who have experienced the benefits of this game-changing approach firsthand.
These tried-and-true best practices cover all aspects of the Fear Free experience, including:
Client and team communication
Previsit and waiting area
Exam room and treatment area
Tools, tricks, and treats
Procedures, examinations, and medication
Whether you have just discovered Fear Free or are already certified, this book will help you practice like you never thought you could.