Customer Service over the Phone
Description:
A comprehensive text designed for managers and agents, this guide explains the basics of customer service technology, including e-mail, automatic call distributors, fax-on-demand and voice mail.
Best prices to buy, sell, or rent ISBN 9781578200207
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- Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the PhoneCoscia, StephenEdition:5ISBN-13:9781578200467
- Customer Service over the PhoneCoscia, StephenISBN-13:9780936648415
- Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the PhoneCoscia, StephenEdition:5ISBN-13:9781578200467
- Customer Service over the PhoneCoscia, StephenISBN-13:9780936648415
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