The Memory Jogger 2: Tools for Continuous Improvement and Effective Planning (Second Edition)

Product Description Dramatically improve your productivity, quality, and planning with the 2018 revision of this highly successful pocket guide of basic and advanced quality tools, a problem-solving model, and improvement team guidelines. Learn from the many examples from other organizations with problems similar to yours, making it easier for everyone to understand and apply the tools. Critical tools are explained with detailed graphics and easy-to-understand text and icons to describe what the tools are, why they re used, and how to use them. This pocket guide includes case studies of today s fortune 100 companies succeeding with these tools. Uses real-life examples with problems similar to yours, making them easy to understand and apply. - New Zing Wear case study (Reviewed by David Shields, WalMart) - Story-boarding case study of the 7-step model - Team guidelines, a tool selector chart and a quick tool finder Tools include: Activity Network Diagram, Affinity Diagram, Brainstorming, Brainwriting, Cause & Effect/Fishbone, Check Sheets, Control Charts, Data Points, Flowchart, Force Field Analysis, Histograms, Interrelationship Digraph, Nominal Group Technique, Matrix Diagram, Multivoting, Pareto Chart, Prioritization Matrices, Problem Solving Model, Process Capability, Radar Chart, Run Chart, Scatter Diagram, Team Guidelines, and Tree Diagram. GOAL/QPC can also design custom covers for this Memory Jogger to match your company colors and branding and include a message from your company executives about the importance of this topic to the business. (Memory Joggers are available in two standard sizes. The pocket size is 3.5" x 5.5" and the desktop size, with a larger font, is 5" x 7". This page is for the 5" x 7" desktop size. The 3.5" x 5.5" pocket size version can be found by clicking on See all formats and editions at the top of this page and then clicking on the arrow > in front of Spiral-bound, or by searching for the ISBN, 97815768111139) Review A management book that's meant to be USED!!! This little book omits all the BS and jargon of textbooks and compresses the actual TOOLS for planning, process improvement, and quality control into just the information that you need to select and implement the appropriate management tools. Keep it in a desk drawer where it's handy to use, instead of on a bookshelf! I bought it for a class (in Project Management), but I USE it at work! It is NOT a book that will give you all the theory behind the methods, nor the history of how they were developed and have evolved. It SIMPLY (and that's the beauty of it) describes when, why, and how to use the variety of tools, and gives very helpful examples showing them in action. This book is worth more to me than most of my $100 textbooks combined - and it's one I'll keep and not resell. --By MagicSkip (Marriottsville, MD) About the Author GOAL/QPC Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Made popular with our trademark format of "What is it, What does it do, How do I do it?" , published in a pocket sized spiral binding, users can quickly find and acquire knowledge and insight from the leading edge book content.