Defending Yourself Against Criticism: The Slug Manual

Do you ever receive compliments that leave you feeling insulted? The co-worker who says, "I really admire the kind of work you do. My pride would get in the way." Or the relative who prefaces a remark with "You know I wouldn't say this if I didn't love you." Dr. James's humorous, helpful guide exposes dozens of zaps, barbs, and cutting remarks and shows how to let go of old insults and sidestep new ones.