Managing the Outpatient Medical Practice: Strategies for a Changing Environment (J-B AHA Press)

This book gives readers a new approach to management of a medical practice--for now and in the future. Using a straightforward, rational approach to the management of the outpatient clinic the authors present managers and physicians with a comprehensive look at the structure and function of a successful outpatient practice, and review management's role in maintaining a thriving enterprise. Strategies for improving each step of the physician/patient encounter are presented, with practical tools for problem solving.

• Topics addressed include the following:
• Identifying and deploying appropriate resource allocations to ensure streamlined operations
• Achieving patient satisfaction through improving the process of health care delivery
• Defining personnel needs for a practice to achieve a proficient operations team
• Providing examples and guidelines for tooling the office for automation
• Applying business and operational principles to reshape or re-engineer the outpatient medical practice for the future