Communicating Professionally: A How-To-Do-It Manual for Librarians (How-To-Do-It Manuals)

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Communicating Professionally: A How-To-Do-It Manual for Librarians (How-To-Do-It Manuals) image
ISBN-10:

1555709087

ISBN-13:

9781555709082

Edition: Third
Released: Jul 17, 2013
Publisher: ALA Neal-Schuman
Format: Paperback, 424 pages

Description:

This updated and expanded version of the training guide Booklist called one of the most valuable professional publications to come off the presses in a long time is completely revised with new sections outlining the opportunities offered by contemporary communication media. This third edition incorporates updated and expanded references with more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on

  • Mastering individual skills
  • Sensitivity to cultural, ethnic, and linguistic issues
  • Communicating with current technology using presentation software
Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources are listed throughout this practical guide.

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