Error Proof: How to Stop Daily Goofs for Good

Six sigma levels of quality cannot be achieved by simply asking people to be careful. How do restaurant, energy, and aviation employees achieve very low error rates on a consistent basis, while others who do less mistake prone work make significantly more errors each day? What best practices are used to sustain levels of procedure compliance near or at 100%? This book gives you over 100 best practices and strategies to help you better ‘mistake proof’ your workplace by stopping daily goofs for good.