Resolving Conflict: With Others and Within Yourself at Work and In Your Personal Life

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Resolving Conflict: With Others and Within Yourself at Work and In Your Personal Life image
ISBN-10:

1466284528

ISBN-13:

9781466284524

Released: Sep 16, 2011
Format: Paperback, 250 pages

Description:

A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.

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