Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition 2nd edition by Milakovich, Michael published by Auerbach Publications [ Hardcover ]
![Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition 2nd edition by Milakovich, Michael published by Auerbach Publications [ Hardcover ] image](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mO89B8AAqkB05ycXjIAAAAASUVORK5CYII=)
Released: Aug 03, 2005
Publisher: Auerbach Publishers Inc.
Format: Hardcover, 432 pages
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